About report

For the second time now, the ING Bank Śląski S.A. Group has compiled the annual report in line with the best global practices of integrated reporting. To help readers use the interactive tools, we prepared a user guide with key features. We encourage you to watch a short animated video before reading the report.

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Corporate culture

We have clear ethical principles and provide on-going training for our employees. We make sure that our principles are complied with. As a public trust organisation, we comply with the requirements set out by the Polish Financial Supervision Authority and the Code of Banking Ethics.

Business ethics standards of our employees are based on “ING Values and Behaviours” set out in the Orange Code. Compliance with those principles is one of the fundamental employee obligations.

The Orange Code which comprises ING Values (We are honest, We are prudent, We are responsible) and ING Behaviours (You take it on and make it happen, You help others to be successful, You are always a step ahead).

The Orange Code is an important element of our corporate culture. It is also applied in many banking processes, e.g. in the employee performance evaluation. Employees together with their supervisors set the actions through which the Orange Code is being implemented. Our values and behaviours are also part of the recruitment process.

The Orange Code of ING

You take it on and make it happen
You help others to be successful
You are a step ahead
We are honest
We are prudent
We are responsible

We counteract corruption

At ING Bank Śląski S.A. we do not tolerate corruption. We raise awareness of our employees in that regard so that they could identify and counteract corruption better. We apply several simple rules:

  • We do not take or give any gifts or invitations to events whose value exceeds the amount thresholds set.
  • We report obtaining or giving of a gift in excess of the set threshold to the electronic Register of Gifts – currently the threshold is set at PLN 200. We report obtaining or giving such a gift:
    • in relations with clients and business partners,
    • in relations with public officials,
    • in each case of obtaining or giving a gift.

We also require our vendors and business partners to comply with those rules. We encourage them to adopt the ING Bank Śląski S.A. Anti-Bribery and Corruption Declaration.

In 2017, we started a new training course “Anti-Bribery and Corruption”. By showing examples, the training course teaches you how to counteract bribery and corruption and informs you how accepting and giving bribes may threaten relations with clients or business partners. The training course was mandatory for all employees. In 2017, no cases of bribery or corruption were identified.

At the Bank, we do not have dedicated external channels to report violations of law and principles of ethics. However, stakeholders may contact us using all available channels and inform us about the violations. If that was the case, the issue would be referred directly to theCompliance Department.

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We combat conflicts of interest

We introduced internal procedures and controls to combat conflicts of interest. They cover:

  • the segregation of duties in the Bank’s organisational structure and relations between different management levels as well as personal links between employees,
  • the requirement to consult and inform the Bank for employees that want to start or started additional professional activity,
  • private account dealings by employees having access to confidential, insider information or professional privilege.
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We report instances of breach of law and Business Ethics Standards

Employees can report suspicions of crimes and violation of Business Ethics Standards anonymously. They can also report the same by name and we ensure confidentiality and discretion as well as protection against repressive actions.

Reports are received by the Compliance Department Director who relays them to the CEO and agrees with him the necessary measures. For positively verified reports, appropriate remedial and preventive measures are taken.

In 2017, the Bank received 31 such reports. After the analysis, no material violations of law or Business Ethics Standards were declared.

Corporate governance and oversight

The Supervisory Board continuously oversees our bank operations in all fields. The Board’s powers are provided for in the Banking Law Act, Bank’s Charter and Commercial Companies and Partnerships Code. The Supervisory Board approves the strategy and monitors financial results. The Chairman presides over the Supervisory Board work. The Supervisory Board is composed of seven members, including three independent members. The independent members also sit on the Audit Committee, Remuneration and Nomination Committee and Risk Committee.

The Management Board composition is determined by the Supervisory Board. The Management Board represents the Bank before the authorities and other parties. It manages the Bank’s property and interests and formulate its strategy. The Management Board establishes committees and projects as well as estimates and ensures the necessary resources. It supervises delivery of commercial, operational and financial goals by individual units. The Management Board also ensures efficient functioning of the Bank’s organisational structure and appropriate security level. Furthermore, the Management Board also decides on assuming liabilities and asset management.

For more details on corporate governance and oversight, see Chapter “ING Bank Śląski S.A. Management Board report on observance of principles of corporate governance”.

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