The matrix below presents the issues that should be tackled in the report according to the Bank employees and our external stakeholders. The materiality grades are as follows: 1- issues of little importance, 2- issues of some importance, 3- very important issues.
Key prioritisation and validation process aspects
In the report, we described in detail the key topics. We make both disclosures on management approach and the corresponding indicators. Further, we resolved to present the other reporting aspects reflecting best their nature and weight for the organisation.
Figures used in the report were retrieved from internal reporting systems. Before being published they were all internally verified.
The selected ratios were verified by an independent auditor, as confirmed in the assurance report.
You may read more about our relationships and dialogue with stakeholders in the chapters titled “About us” and “How we create value”.