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ING Bank Śląski S.A. Group has compiled the annual report in line with the best global practices of integrated reporting. To help readers use the interactive tools, we prepared a user guide with key features. We encourage you to watch a short animated video before reading the report.

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Integrated Annual Report
of ING Bank Śląski S.A. 2019

Supply chain

  • [102-9]
    Supply chain
  • [308-1]
    New suppliers that were screened using environmental criteria
  • [414-1]
    New suppliers that were screened using social criteria

Professional management of relations with vendors rely on review of comprehensive information on vendors. In the Vendor Management process which includes the establishment and maintenance of relations, we set the following goals:

  • determination of a cohesive vision and strategy of cooperation with vendors to the Bank.
  • risk mitigation in cooperation with vendors.
  • covering vendors with a uniform management process, including comprehensive management information on vendors.
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The Procurement and Strategic Sourcing Department designs and maintains cooperation standards with vendors, sets goals and responsibilities of process participants. Vendor qualification is a major element in vendor management.

In compliance with the Procurement Policy, in 2019 we continued activities related to vendor classification. The process mitigates the risk of cooperation with vendors that may be involved in undesirable criminal, financial and economic activity, including such as are characteristic for bribery and corruption, or such that have an uncertain financial, social or environmental situation.

We split our vendors into two groups. The term “qualified” is refereed to vendors already recommended in procurement processes with which we will sign contracts. The term “potential vendors” is referred to those vendors to which we will send requests for proposals. We have implemented the solution to facilitate our search for vendors for selected procurement categories that also meet the highest qualification criteria.

As at the end of 2019, there were 609 vendors in the procurement area who were classified as qualified vendors. In 2019, alone we verified 356 vendors of which 349 (98%) received positive qualification. Vendors are verified on the basis of set criteria in compliance with the ethical values and principles as set forth in the Bank's mission and strategy.

The vendor qualification process covers:
  • company identification in a credit information agency, verification of their financial condition,
  • verification on control lists,
  • verification for negative press,
  • verification concerning the policies on counteraction to financial and economic crime, on counteraction to bribery and corruption and on environmental and social policies.

89% of the vendors the Bank cooperates with come from Poland  (by number of contracts). The remaining 11% are foreign vendors. In 2019, alone we carried out 503 on procurement processes.

An approach guaranteeing compliance with the vendor code is a major aspect in vendor qualification.

Those vendors that declare compliance with the vendor code (the code is available at our web site), thus agree to comply with key standards. The key standards include: observing the applicable laws in relations with the employees, including the employees’ rights, as well as respecting their personal dignity, privacy, and individual rights. Vendors should also provide their employees with safe and harmless workplace in health terms and consider environment protection by striving for reducing environmental burden as part of their business and they ought to undertake actions leading to environment improvement. Moreover, vendors should observe prohibition of forced labour, child labour, corruption, and discrimination. It is important for us to be able to evidence compliance with the above standards.

To this end, the Bank may request vendors to provide such Evidence:
  • certificates issued by third parties confirming compliance with regulations by vendors, if any,
  • copies of valid internal documents, confirming the vendor’s actions taken to implement and comply with the standards.

In 2019, to a selected group of vendors we sent an extended questionnaire on social responsibility which contained questions concerning environmental protection, employees and forms of employment; the questions covered general information on the company (examples: percentage use of energy split into renewable and non-renewable energy, if the company operates in compliance with international ISO standards).

Good communication is a basis to find understanding in cooperation and therefore, when selecting a partner, the Bank pays attention to financial and non-financial aspects of the cooperation. The Bank expects from its vendors an innovative approach and support, sharing of knowledge, flexible response to the Bank’s needs and development of partner relations.

In 2019, there were 58 strategic vendors that assessed cooperation with the Bank as very good and good.

Additionally, on the basis of counterparty cards received from vendors, we analyse:
  • how vendors comply with contractual requirements under Employment Screening,
  • if vendors comply with the rules set forth in the Code of Conduct for vendors to ING Bank Śląski S.A.,
  • how they minimise the burden to the environment in their business.

Additionally, vendors are requested to provide information on innovations already implemented or to be implemented in the company.

In 2019, we coordinated the process of inspections with vendors concerning the provision of personal data for processing. The audit was performed for selected contracts. The inspection covered the following: Security of the Bank's data and personal data, physical security, identity and access management, management and configuration of the system infrastructure, incident monitoring and management.

The vendors to ING Bank Śląski S.A. also used the trading and auction platform for companies called Aleo. Having registered at www.aleo.com/pl vendors could participate in auctions within the Bank's tender proceedings. In 2019, via the platform – over 106 auctions were held; the total number of auctions on the platform was 561. The Bank's vendors and clients could continue to use the platform to support their own procurement processes.

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