Who we are

We are a universal, commercial bank that has been on the market for 30 years. We are constantly developing. We create value, both in financial and non-financial terms. We contribute to the development of the economy but we are aware that we also affect employees, society and the environment.

We started our activity on the Polish banking market 31 years ago, i.e. in 1989. We enjoy the position of one of the largest all-round banks in Poland. We render services to both retail clients and business entities.  

As at 2020 yearend, we operated through 290 branches and 63 ING Express points. These are meeting places where our clients can ask for advice and talk about the offer. We provide our clients with modern online and mobile banking systems so that they can quickly and independently manage their finances. 

Our organisation has two main locations – in Warsaw and in Katowice. This is where we take the most important decisions concerning the operations of our Bank. The Management Board is seated there as well. ING Bank Śląski S.A. is formally registered in Katowice. As at the end of December 2020, as a Group we employed over 8 000 people. 

We are inspiring and empowering our clients to make accurate financial decisions. We provide them with tools to make banking easy, transparent and available 24/7. Delivery of our strategy is supported by our strong brand.  

ING is one of the three best recognisable banking brands in Poland. This is confirmed by the “Brand Tracking” study conducted by Kantar Millward Brown (CAWI measurement method, October-December 2020). The bank’s offer is attractive to consumers – we rank first when considering the account and savings. ING definitely stands out from the competition at the image level. We are the leaders in two dimensions of key importance for ING: „A bank for the resourceful” and „a bank that drives needs”. 

Bank shares have been quoted on the Warsaw Stock Exchange since 1994. Since the very index formation (September 2013), we have been among the WIG30 companies. We are the only company from the finance sector which has been uninterruptedly present (for all its rounds) in the Respect Index (the index of most socially responsible WSE companies), which was replaced in September 2019 by the WIG-ESG index, to which we also belong.  

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