About report

ING Bank Śląski S.A. Group has compiled the annual report in line with the best global practices of integrated reporting. To help readers use the interactive tools, we prepared a user guide with key features. We encourage you to watch a short animated video before reading the report.

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Integrated Annual Report
of ING Bank Śląski S.A. 2019

Who are our employees

Employees represent the foundation of our business model. That is why we care for their competences, give them tools and opportunities for development. As an employer, we focus on implementing new, flexible working methods. Taking care of our employees, we undertake initiatives under the Well-beING Programme, which aim to promote a healthy and active lifestyle. The most important aspects to which we pay attention in the Programme are primarily employee health, well-being, and the balance between work and rest. The results of the Well-beING Programme are additional days off offered to employees and a unique Oncological Prevention Programme on the market.

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  • [103-1]
    Explanation of the material topic and its Boundary
  • [103-2]
    The management approach and its components
  • [103-3]
    Evaluation of the management approach

Every day, the ING Bank Śląski S.A. brand is created by over 8,000 employees. We hire not only financial advisers.
Our modern organisational structure accepts many professions. Our employees have various interests and passions which contribute too increased effectiveness and higher engagement in work performance, striving after development and innovativeness. As much as 67% of the Bank staff are women. Most of them are between 30 and 50 years of age. 50% of managers are women.

As at 31 December 2019, the ING Bank Śląski S.A. Group employed 8,135 persons. There were 49 persons (or 0.6%) more than in December 2018. As at the end of December 2019, ING Bank Śląski S.A. hired 7,690 employees that is 25 persons more than in December 2018.

  • [102-8]
    Information on employees and other workers
Number of employees
2019 2018 2017
Head Office in Katowice 3,117 3,085 2,990
Head Office in Warsaw 746 729 725
Branches 3,827 3,851 3,946
Bank Total 7,690 7,665 7,661
ING Lease (Polska) Sp. z o.o. 232 227 208
ING Commercial Finance Polska S.A. 112 110 105
ING Bank Hipoteczny S.A. 39 30
Solver Sp. z o.o. 2 2 3
ING Usługi dla Biznesu Sp. z o.o. 57 49 52
Nowe Usługi S.A. 3 3 3
Subsidiaries 445 421 371
ING Bank Śląski S.A. Group 8,135 8,086 8,032
Total workforce by gender and type of employment contract
2019 2018 2017
Female 5,480 5,506 5,531
 Open-ended 5,146 5,259 5,283
 Temporary 334 247 248
Male 2,655 2,580 2,501
 Open-ended 2,455 2,399 2,328
 Temporary 200 181 173
Total 8,135 8,086 8,032
 Open-ended 7,601 7,658 7,611
 Temporary 534 428 421
Total workforce by gender and type of employment contract
2019 2018 2017
Female 5,480 5,506 5,531
 Full-time employment 5,353 5,383 5,406
 Part-time employment 127 123 125
Male 2,655 2,580 2,501
 Full-time employment 2,597 2,540 2,456
 Part-time employment 58 40 45
Total 8,135 8,086 8,032
 Full-time employment 7,950 7,923 7,862
 Part-time employment 185 163 170
Number of employees
2019 2018 2017
Head Office in Katowice 3,117 3,085 2,990
Head Office in Warsaw 746 729 725
Branches 3,827 3,851 3,946
Bank Total 7,690 7,665 7,661
ING Lease (Polska) Sp. z o.o. 232 227 208
ING Commercial Finance Polska S.A. 112 110 105
ING Bank Hipoteczny S.A. 39 30
Solver Sp. z o.o. 2 2 3
ING Usługi dla Biznesu Sp. z o.o. 57 49 52
Nowe Usługi S.A. 3 3 3
Subsidiaries 445 421 371
ING Bank Śląski S.A. Group 8,135 8,086 8,032
Total workforce by gender and type of employment contract
2019 2018 2017
Female 5,480 5,506 5,531
 Open-ended 5,146 5,259 5,283
 Temporary 334 247 248
Male 2,655 2,580 2,501
 Open-ended 2,455 2,399 2,328
 Temporary 200 181 173
Total 8,135 8,086 8,032
 Open-ended 7,601 7,658 7,611
 Temporary 534 428 421
Total workforce by gender and type of employment contract
2019 2018 2017
Female 5,480 5,506 5,531
 Full-time employment 5,353 5,383 5,406
 Part-time employment 127 123 125
Male 2,655 2,580 2,501
 Full-time employment 2,597 2,540 2,456
 Part-time employment 58 40 45
Total 8,135 8,086 8,032
 Full-time employment 7,950 7,923 7,862
 Part-time employment 185 163 170

Total workforce by region and type of employment contract

  • [102-41]
    Collective bargaining agreements

Percentage of total employees covered by collective bargaining agreements

The percentage of total employees covered by collective bargaining agreements was:

  • 2019: 6.0%,
  • 2018: 5.4%,
  • 2017: 5.6%.

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